Privacy Policy

Indytend Privacy Policy

Last Updated: August 9, 2025

We respect your privacy. This Privacy Policy explains how Indytend, Inc. (“Indytend,” “we,” “us,” or “our”) collects, uses, shares, and protects your information when you use our website, mobile app, and related services (together, the “Platform”).

By using Indytend, you agree to this Privacy Policy. If you don’t agree, please don’t use the Platform.

1. Information We Collect

We collect the following types of information:

Information you provide directly:

Name, email, phone number, and address

Payment information (processed by Stripe — we do not store card details)

Government-issued ID for age or identity verification

Food handler’s card or Title IV certification (for Providers)

Event details (e.g., date, time, location, guest count)

Information we collect automatically:

Device and browser information

IP address and location (approximate)

Platform usage data (pages viewed, clicks, bookings)

Information from third parties:

Payment processors (e.g., Stripe)

Identity verification providers

Vendors and Providers you interact with on the Platform

2. How We Use Your Information

We use your information to:

Operate, improve, and secure the Platform

Process bookings, payments, and refunds

Verify age and identity for alcohol-related orders

Communicate with you about bookings, updates, and promotions

Enforce our Terms of Service and prevent fraud

Comply with legal obligations (including liquor laws)

3. How We Share Your Information

We share information only as needed:

With Providers and Vendors: To fulfill bookings and alcohol orders.

With service providers: For payment processing, ID verification, email delivery, analytics, and customer support.

For legal reasons: When required by law, regulation, court order, or government request.

In business transfers: If we sell or merge our business, your information may be transferred.

We do not sell your personal information to third parties.

4. Alcohol Orders & Age Verification

You must be 21+ to order or receive alcohol.

We may require you to upload an ID during booking and present it upon delivery.

Failed age verification will result in a denied alcohol delivery without refund for alcohol products.

5. Cookies & Tracking

We use cookies and similar technologies to:

Keep you logged in

Remember your preferences

Analyze usage patterns to improve our Platform You can manage cookies in your browser settings, but disabling them may affect functionality.

6. Data Retention

We keep your information as long as necessary to:

Provide the services you requested

Comply with legal obligations

Resolve disputes and enforce agreements

When your data is no longer needed, we securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have the right to:

Access, update, or delete your personal information

Object to certain uses of your data

Request a copy of your data

Withdraw consent (where applicable)

To exercise your rights, email us at: privacy@indytend.com

8. Security

We use industry-standard measures to protect your information, including encryption, secure payment processing, and limited data access. However, no system is 100% secure.

9. Children’s Privacy

Our Platform is not intended for anyone under 18, and we do not knowingly collect data from minors. Alcohol-related services are strictly for users 21+.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a new “Last Updated” date. Continued use means you accept the new Policy.

11. Contact Us

Questions? Email us at: privacy@indytend.com